Some situations are viewed in black and white; right and wrong. Yet, many people think situations also have a grey area where solutions are not so easily discerned. This is not just about the choices people make, but the thought process they go through to arrive at their decisions.
What do you think? Submitted for Your Discussion & Consideration
You’re in a local fast food joint, in the drive-through line. Four or five cars are in line in front of you.
The drive-through attendant takes your order, and afterward she accidentally leaves her microphone on.
You can hear her and other workers inside talking about the people in one of the cars head of you. The fast food workers are making fun of the customers, and using rude terms to describe the other customers’ appearances. After several minutes, the microphone turns off.
Do you think that you would take the time to go inside and let the manager know about their behavior? Do you think it would help the situation to complain, or that more likely the manager would not care?
What if you had heard the workers talking about putting things into a customer’s food? Would you be more likely to complain? Do you think you would complain at the location, or contact a corporate office or health department?